ENJOY! 💘Happy Valentine ! 2.10 - 2.14

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Delivery Policy

For deliveries inside Hong Kong :
  • Order value equivalent to or above HK$500 purchases are eligible for free local delivery to addresses in the New Territories, Kowloon, Hong Kong Island and other outlying islands. If the purchases are under HK$500, the local courier charge will be fixed at HK$50 each time.

  • Delivery service is not available to any restricted area and hotel rooms.

  • Package is shipped via S.F. Express, all items will be shipped and tracking ID will be provided within 1-4 working days from the date of payment. 

  • S.F. Express (Local / Overseas Courier) Online Tracking Available, Website: http://www.sf-express.com 

For China deliveries :
  • Order value equivalent to or above HK$1,000 purchases are eligible for free delivery to addresses in China. If the purchases are under HK$1,000, the courier charge will be fixed at HK$50 each time.

  • Delivery service is not available to any restricted area and hotel rooms.

  • Package is shipped via S.F. Express, all items will be shipped and tracking ID will be provided within 1-4 working days from the date of payment. 

  • S.F. Express Online Tracking Available, Website: http://www.sf-express.com 

For Overseas deliveries  :
  • Outside China/ HK area, customers need to pay for the shipping cost, handling fee and any tax involved.

  • We will indicate the courier charge during each purchase.

  • Customers need to responsible to the customs ordinance of your countries which may cause further costs on customs clearance and import taxes, and also may cause some delay.

  • Package is shipped via S.F. Express or DHL, all items will be shipped and tracking ID will be provided within 7 days from the date of payment. 
  •  
  • S.F. Express/ DHL (Local / Overseas Courier) Online Tracking Available, Website: http://www.sf-express.com/ https:/  www.dhl.com/hk-zh/home/tracking.html


SELF PICK-UP:
  • Customer could either choose to ship by post or pick up at our store. Items purchased are available for self-pickup at our showroom in Tsuen Wan, N.T.

  • Our customer service team will contact you to arrange the pick-up date, time then sending you a confirmation by email. 

  • Showroom address :  Room 3308, 33/F, Cable TV tower, 9 Hoi Shing Road, Tsuen Wan, N.T. Hong Kong